Terms of Use

Effective: January 4, 2025

Welcome to the AMBIA Consulting website (the “Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you may not use the Website.

These Terms constitute a legal agreement between you (“User,” “you”) and AMBIA Consulting (“AMBIA,” “we,” “us,” or “our”).

1. Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of laws principles. Any disputes arising under these Terms will be resolved as outlined in the Dispute Resolution section.

2. Website Purpose

The Website is designed to provide information about AMBIA Consulting’s services, resources, and downloadable content. We also offer features like newsletter subscriptions and contact forms to enhance your experience.

3. Accessibility Commitment

We are committed to making our website and services accessible to all users, including those with disabilities. We strive to ensure that our digital platforms meet recognized accessibility standards and provide an inclusive experience for all visitors.

If you encounter any barriers to accessibility or require assistance accessing our content or services, please contact us at [Insert Contact Email] or [Insert Phone Number]. We will make every effort to address your concerns and provide the necessary accommodations.

4. Acceptable Use

By using the Website, you agree to:

  • Use the Website only for lawful purposes.
  • Provide accurate information when filling out forms or subscribing to services.
  • Respect the intellectual property rights outlined in Section 4.


You agree not to:

  • Use the Website to send spam, malware, or any harmful content.
  • Attempt to gain unauthorized access to the Website or its servers.
  • Engage in any activity that disrupts or interferes with the Website’s operation.

5. Intellectual Property

All content on this Website, including text, images, logos, graphics, and downloadable materials (“Content”), is the intellectual property of AMBIA Consulting unless otherwise stated. You may not:

  • Copy, reproduce, modify, or distribute the Content without prior written permission from AMBIA.
  • Use the Content for commercial purposes without authorization.


Requests for permission to use our Content should be directed to complaints@ambiaconsulting.com.

6. Third-Party Services

The Website may include links to third-party services, such as Mailchimp, social media platforms, or other embedded tools. AMBIA is not responsible for the content, policies, or practices of third-party websites. Your use of third-party services is subject to their respective terms and policies.

7. Refund Policy

We value your satisfaction and are committed to providing high-quality services. Please review the following terms regarding refunds:

Eligibility for Refunds

Refunds may be issued under the following circumstances:

    1. Service Deficiency: If the delivered service does not meet the agreed specifications or quality standards, and reasonable attempts to remedy the issue have failed.
    2. Overpayment: If you have been charged in error or have overpaid for services.

Exclusions

Refunds will not be issued for:

    1. Delays in Delivery: Refunds are not provided for delays in service delivery caused by unforeseen circumstances or operational challenges. However, we are committed to working diligently to resolve delays and ensure project completion.
    2. Client-Initiated Delays: Refunds are not issued for delays caused by a lack of responsiveness, availability, or required information from the client.
    3. Completed Services: We recognize that the nature of our work often involves supporting clients who may be new to business practices or lack formal expertise. As such, we are committed to addressing deficiencies in delivered services if they arise. Refunds for completed services will be considered on a case-by-case basis where a clear misalignment between agreed-upon deliverables and outcomes exists, provided that reasonable efforts to resolve the issue have been unsuccessful.
    4. Non-Refundable Fees: Any fees explicitly stated as non-refundable during the purchase or service agreement process.

Refund Process

To request a refund:

      • Contact us at the applicable email address for existing clients based on your service type (refer to our contact page for additional information), with your order details and a brief explanation of the issue.
      • All refund requests must be submitted within 30 days of the date of payment.
      • Refund requests will be reviewed within 5–10 business days, and if approved, refunds will be processed using the original payment method.

Arbitration will take place in Virginia, and the arbitrator’s decision will be final and binding.

8. Cancellation Policy

We understand that circumstances may arise requiring the cancellation of scheduled services or subscriptions. Please review the terms of our Cancellation Policy below:

    1. Cancellation by the Client
      • Cancellations must be made in writing via email the applicable email address for existing clients based on your service type (refer to our contact page for additional information) at least 15 business days prior to the scheduled service or renewal date.
      • Cancellations received less than 15 business days may incur a cancellation fee.
    2. Cancellation by AMBIA
      • AMBIA reserves the right to cancel services due to unforeseen circumstances or client non-compliance with agreed terms. In such cases, a full or partial refund may be issued at AMBIA’s discretion.
    3. Non-Refundable Fees
      • Certain fees (e.g., deposits, administrative charges) are non-refundable. This will be clearly communicated during the service agreement process.
    4. Effect of Cancellation
      • Upon cancellation, all scheduled services will be terminated, and no further charges will apply beyond applicable cancellation fees.
    5. Modification or Rescheduling
      • Clients may request to reschedule services in lieu of cancellation, subject to availability and agreement with AMBIA.

Arbitration will take place in Virginia, and the arbitrator’s decision will be final and binding.

9. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Website will be resolved through binding arbitration, conducted in accordance with the rules of the American Arbitration Association (AAA). Arbitration is intended to be a cost-effective and efficient method for resolving disputes. Each party will bear its own costs unless otherwise determined by the arbitrator.

Arbitration will take place in Virginia, and the arbitrator’s decision will be final and binding.

10. Disclaimer of Warranties

The Website and its Content are provided “as is” and “as available.” We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, AMBIA Consulting will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website.

12. Modifications to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Continued use of the Website after modifications constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions, concerns, or complaints about these Terms, please contact us:

Address:
AMBIA, LLC
ATTN: Privacy Policy
1390 Chain Bridge Road, Suite 114
McLean, VA 22102-3904

Email: complaints@ambiaconsulting.com

14. Future Features

These Terms also apply to any additional features or functionalities introduced on the Website, such as e-commerce capabilities. Specific terms for those features will be added to these Terms as necessary.

15. Entire Agreement

These Terms constitute the entire agreement between you and AMBIA Consulting regarding your use of the Website and supersede any prior agreements or understandings.

Thank you for using AMBIA Consulting’s Website. We value your trust and engagement.